- Comprehensive 48-hour cancellation policy on all daily cruises.
- Comprehensive 72-hour cancellation policy on all private charters.
- Comprehensive 72-hour cancellation policy on specialty cruises.
No refunds can be honored if cancelled inside the grace period.
All cancellations must be submitted via email through your booking agent, not via calls or texts.
Cancellations due to health restrictions will be honored with a doctor’s note. Only guests with health-related complications will be refunded – not the entire party.
Cancellation due to non-health related issues (like newly instated travel restrictions after you have reserved your charter), will be authorized on a case-by-case basis.
Cancellations due to weather-related issues, or mechanical-related issues – even within the grace period – will be honored automatically.
Though we will release your funds immediately, please allow between 5 to 15 business days for full refunds to be processed through each individual bank or credit service.
A refund notification will be issued through email on the day of cancellation.
As a courtesy – we will take every measure to rebook you on another Yonegan charter or place you with our affiliated partners – to get you on the water!